Market Environment
Energy Segment
The energy market in Japan has been rapidly changing in recent years due to deregulation and an expansion of consumer choices. In particular, the markets for "LP gas," "city gas," and "electricity retail," in which our group operates, are each facing distinct challenges and opportunities. Business operators are required to develop strategies that take these trends into account.
1. LP Gas Market Trends

According to the Japan LP Gas Association, the demand for LP gas in Japan is projected to be approximately 11.89 million tons in fiscal year 2025, representing a 0.8% decrease compared to the previous year. This decline is attributed to the widespread adoption of all-electric homes and the expansion of the city gas market. In particular, the increase in all-electric residences has significantly suppressed LP gas demand, and this trend is expected to continue going forward.
There are more than 15,000 sales operators, a very large number; most of them are small and medium-sized local retailers who have recently been facing a serious issue of labor shortages. Especially in delivery operations, the aging of skilled personnel is progressing, making training for new employees and flexible reassignments of staff urgent tasks. Going forward, further consolidation of retailers through mergers and acquisitions (M&A) is expected to accelerate movements such as the following:
- ・Progress in acquisitions and mergers of small and medium-sized operators by large companies
- ・Increase in business format consolidation aimed at improving efficiency and service quality
- ・Advancement in customer management and supply-demand forecasting by IT and IoT
These developments are expected to continue, and acquiring human resources from other companies through M&A is anticipated to be a means of strengthening competitiveness and maintaining a stable management foundation.
2. City Gas Market Trends

According to the Institute of Energy Economics, Japan, the domestic city gas sales volume in fiscal year 2025 is expected to reach approximately 38 billion cubic meters, representing a 1.4% increase compared to the previous year. The number of contracted customers is estimated to be around 30 million. Since the full liberalization in 2017, competition has intensified in pricing plans and services targeting small-volume customers such as households, small retail stores, and offices.
The notable trends include the following:
- ・As of October 2025, there are 189 city gas operators ranging from large corporations to local small- and medium-sized enterprises.
- ・Although large-volume customers such as large factories and corporate offices still hold a high share of contracted volume, the proportion of services targeting small-volume customers is increasing.
- ・Against the backdrop of policy pressure to reduce carbon dioxide emissions, the expansion of the use of natural gas and renewable energy is being promoted.
Going forward, progress in business efficiency and customer satisfaction is expected through the promotion of smart meter installation and digitalization.
3. Electricity Market Trends

According to the Agency for Natural Resources and Energy, Japan’s domestic electricity retail market in fiscal year 2025 is expected to increase by 560,000 kW from the maximum electricity demand of 157.6 million kW in fiscal year 2024. Additionally, the green electricity retail market is anticipated to grow further from 903.2 billion yen in fiscal year 2024. Since the full liberalization of the electricity market in 2016, approximately 150 companies will have entered the market by the end of 2025, with the number of contracts showing an expanding trend.
Key points of the market trends are as follows:
- ・In addition to the special high-voltage and high-voltage markets for large-volume customers, the number of switches in the low-voltage small-volume market is increasing, intensifying market competition. Consumer demand for lower prices is particularly notable.
- ・Despite impacts from population decline and energy-saving measures, overall electricity demand is on the rise due to new and expanded data centers and semiconductor factories driven by advances in AI technology.
- ・Fluctuations in Feed-in Tariff (FIT) rates and the introduction of the non-fossil certificate system, associated with the spread of environmentally conscious renewable energy, have made increasing the renewable energy ratio a key focus of business strategies.
In the medium to long term, it is required to promote an increase in the use of renewable energy and the introduction of energy-efficient technologies in line with carbon-neutrality goals, thereby reducing environmental impact and fulfilling corporate social responsibility (CSR).
4. Risks
The following risks are associated with the energy business as a whole:
- Supply and Price Volatility Risk
Energy prices fluctuate due to international changes in fuel prices, with a particularly pronounced linkage to fuel cost adjustment rates for electricity and gas.
- Regulatory and Policy Risk
Strengthening regulations and policy revisions accompanying decarbonization and Green Transformation (GX) policies have a significant impact on business models.
- Cybersecurity Risk
With the advancement of digitalization in energy infrastructure, preparedness against cyberattacks has become an urgent necessity.
- Demand Decline Risk
Long-term stagnation of domestic demand due to declining birthrates and aging population, as well as changes in demand structure caused by the spread of electrification and energy-saving technologies.
- Competition Compression Risk Due to Business Consolidation
The progress of M&A among LP gas retailers leads to increased market concentration, raising concerns about intensified competition and the potential elimination of traditional businesses.
To address these risks, it is important to strengthen risk management systems, promptly grasp policy trends, and continue investing in cybersecurity measures.
5. Required Business Strategies
To adapt to a rapidly changing market environment and achieve sustainable business growth, the following multifaceted strategies are essential:
- Promotion of Digital Transformation (DX)
Leverage AI and IoT technologies for demand forecasting, cost reduction, service quality improvement, and providing more personalized services to customers.Strengthen competitiveness through enhanced customer management and marketing utilizing digital platforms.
- Carbon Neutrality Response and Pursuit of Sustainability
Actively introduce renewable energy, utilize non-fossil certificates and J-Credits, and promote the adoption of energy-efficient technologies to build a sustainable portfolio. These efforts help improve the company’s brand image and gain trust from customers and investors.
- Service Diversification and Enhancement of Customer Value
Develop energy management services, integrate with storage batteries and EV charging infrastructure, and expand Power Purchase Agreement (PPA) business models.
- M&A and Alliance Strategy
Strategically advance the consolidation of retailers centered on LP gas, achieving both economies of scale and investment in digitalization.
- Strengthening Risk Management
Establish an agile management system capable of flexibly responding to market price fluctuations, cyber risks, and regulatory changes.
6. Desired Talent Profile
To build a flexible organizational structure that can respond swiftly to market changes, the following types of talent development are essential:
- Talent Combining Digital Skills and Energy Knowledge
Personnel who possess both analytical skills utilizing AI and big data, and knowledge of the energy industry.
- Innovation Leadership
Planning and execution capabilities to lead new business creation and operational transformation.
- Risk Management Ability
Personnel capable of managing diverse risks, including regulatory risks and cybersecurity.
- Customer Orientation and Communication Skills
Sales and marketing capabilities that can respond to diversifying customer needs and propose valuable services.
7. Impact of the Rapid Advancement of AI
The advancement of AI technology is bringing significant transformation to the energy market.
- ・Improved efficiency in supply and demand adjustment through highly accurate demand forecasting.
- ・Reduced operational costs via facility anomaly detection and automated maintenance.
- ・Support for optimizing energy usage and proposing optimal pricing plans through customer data analysis.
- ・AI-driven market analysis and price determination support in electricity trading and renewable energy value trading.
Companies that actively adopt these technologies and promote operational efficiency as well as the creation of new services will maintain their competitiveness.
8. Conclusion
Japan’s energy market is entering a period of major transformation. In the LP gas market, business integrations involving M&A are progressing, while in the city gas and electricity markets, deeper liberalization and responses to carbon-neutral policies are becoming the keys to competition.
In addition, risk management has become more important than ever, making innovative business strategies leveraging AI and the development of highly skilled talent to support them indispensable. Accurately capturing changes in the market environment and providing sustainable and innovative energy services will determine future growth.
Sources:Energy Information Center, "Electricity and Gas Market Trends"
Institute of Energy Economics, Japan, "Outlook for Japan’s Economy and Energy Supply and Demand in Fiscal Year 2025"
Ministry of Economy, Trade and Industry / Agency for Natural Resources and Energy, "Outlook for Future Electricity Demand" and "Progress on Full Liberalization of Electricity and Gas Retail Markets"
Sangyo Hodo Publishing, “Sangyo-Tokushin LPG Digital Edition"
Data from Japan LP Gas Association, Yano Research Institute, Company’s own aggregated analysis
Information and Communications Segment
According to the Ministry of Internal Affairs and Communications, the nominal GDP of the information and communications industry in 2023 was 57.4 trillion yen, showing a 3.5% growth compared to the previous year, and this trend is expected to continue. Here we explain the market performance and trends related to the "consumer information and communications market" and the "corporate information and communications market" in which our group operates.
1. Consumer Information and Communications Market

Our group's consumer information and communications market mainly consists of "Internet Service Providers (ISPs)," "mobile communications," and "Mobile Virtual Network Operators (MVNOs)“.
The domestic consumer information and communications market has remained robust, centered on ISPs, mobile communications, and MVNOs. In particular, the mobile communications market has seen accelerated adoption of 5G, with the number of 5G contracts surpassing 100 million in 2024. According to 2025 data, the number of 5G contracts exceeded LTE contracts for the first time, marking a clear generational shift (source: Ministry of Internal Affairs and Communications). Furthermore, the MVNO market has also grown in contract numbers backed by expanding IoT demand and affordable pricing plans, with increased diversification of services and intensified competition.
- ISP Market
As of September 2025, the number of internet connectivity contracts (for fixed communications) reached approximately 42 million, representing about 1% increase year-over-year. The broadband connection rate at home has advanced to about 94.2% by 2024. While demands for higher speed and stability have increased, price competition remains intense, with differentiation progressing through cloud service integration and value-added offerings.
- Mobile Communications Market
As of September 2025, the total number of contracts expanded to about 230 million lines, up about 4.5% year-over-year, yielding a penetration rate of 185.3% relative to the population. The population coverage rate of 5G services exceeded 98% in March 2024, accompanied by increased usage of high-definition video streaming and AR/VR applications. Carriers are responding to increasingly segmented customer needs through a variety of pricing plans and services.
- MVNO Market
As of September 2025, the number of users grew to approximately 40.66 million, about 1% increase year-over-year. Low-cost pricing plans continue to support demand. Intense competition has been stimulated by new market entrants and existing operators through improvements in communication quality, as well as strengthening services related to IoT and smart home integration.
(Source: Ministry of Internal Affairs and Communications, “Information and Communications Statistical Database”)
2. Corporate Information and Communications Market

In the corporate information and communications market, rapid diffusion of generative artificial intelligence (AI) and the company-wide penetration of digital transformation (DX) have driven explosive growth in cloud services, networks, and data center businesses.
The domestic cloud market has moved beyond merely cost reduction and remote work support phases to become an indispensable foundation for business transformation. The market size is expected to reach the significant milestone of 10 trillion yen in fiscal 2025, and further high growth is forecast after 2026 as demand grows for generative AI execution platforms (source: private research firms, etc.). Alongside this, advanced security measures based on zero trust principles and unified management of distributed data have emerged as top priorities for businesses.
Additionally, in the data center business, demand is tightening particularly for “hyperscale” data centers that support the massive computational resources essential for AI utilization. Large-scale capital investments by domestic and international companies are accelerating, transforming data centers from mere information repositories into “AI infrastructure” that supports society.
- Cloud Services Market
According to the Ministry of Internal Affairs and Communications, corporate usage rates of cloud services exceeded 80% in 2024, doubling in about ten years. The market size is projected to expand to approximately 5 trillion yen in fiscal 2025, maintaining high growth of about 18% year-over-year. Software as a service (SaaS), platform as a service (PaaS), and infrastructure as a service (IaaS) are all performing well, with many companies' accelerating cloud adoption to promote DX. Especially, hybrid cloud and multi-cloud adoption is advancing, increasing demand for enhanced security and operational efficiency.
Amid the rapid adoption of generative AI, the deployment of AI-integrated SaaS solutions is gaining momentum across industries, significantly boosting operational productivity. Furthermore, with the initial wave of migrating existing systems to the cloud complete, investments are now driving the development of “cloud-native” systems that assume AI and data analytics from the outset (source: IDC Japan).
- Network Services Market
According to IDC Japan’s market forecast, the domestic software-defined wide area network (SD-WAN) market is expected to grow from 17.3 billion yen in 2024 to about 20 billion yen in 2025, with expanding adoption enabling the construction of flexible and secure corporate networks. Demand for virtual private networks (VPNs) related to the widespread adoption of telework remains firm.
Also, with cloud usage becoming the norm, there is an accelerating shift towards managing networks and security in an integrated manner through secure access service edge (SASE) and full verification of all communications under the zero-trust model.
- Data Center Business
The market size for fiscal 2025 is expected to be approximately 3.7 trillion yen, an increase of about 13% over the previous year. Alongside expansion of large-scale data centers, demand for green data centers aiming to reduce environmental impact is also on the rise. Aggressive domestic investment in hyperscale data centers for large-scale businesses is intensifying competition.
Specifically, demand is tightening for “AI-enabled hyperscale data centers” that support graphics processing unit (GPU) servers essential for generative AI training and inference. Companies are accelerating the construction of “hybrid cloud environments” that combine cloud and on-premises resources to ensure business continuity alongside availability. As a foundation that balances data security and processing capability, the importance of data centers has never been greater. Additionally, to meet rapidly increasing power demands, the construction of sustainable next-generation data centers leveraging green energy is also progressing.
Our group’s corporate information and communications business, which offers integrated cloud, network, and data center services that underpin the rapid expansion of generative AI and accelerated DX, is enhancing its presence and significance in the market as an ICT partner supporting next-generation social infrastructure.
Our group’s corporate information and communications business, which offers integrated cloud, network, and data center services that underpin the rapid expansion of generative AI and accelerated DX, is enhancing its presence and significance in the market as an ICT partner supporting next-generation social infrastructure.
3. Risks
The main risks in the information and communications business include intensified competition, cybersecurity threats, and regulatory changes. It is important to implement the following measures to address these risks.
- Cybersecurity Risks
As attack methods are expected to become increasingly sophisticated and elaborate, establishing a multi-layered defense system utilizing AI from prevention to detection and response is indispensable.
- Regulatory Change Risks
It is essential to promptly respond to amendments in the Personal Information Protection Law and strengthened telecommunications regulations, ensuring strict compliance and maintaining customer trust.
- Market Competition Risks
To avoid profit compression caused by intensified competition from new entrants and pricing strategies, actively promoting differentiation and the creation of high value-added services is crucial.
- Risk of Delayed Response to Technological Transformation
Building an organizational structure and fostering human resources that can swiftly comprehend and apply advanced technologies such as AI and 6G is an urgent priority.
4. Required Business Strategies
To adapt to rapidly changing market conditions and aim for sustainable business growth, the following business strategies are required:
- Innovation of Services through AI Utilization
Maximize customer satisfaction by automating network operations and enhancing customer analysis and customer support.
- Strengthening Security Systems
Expand real-time threat detection and response using AI and enhance security solutions.
- Promotion of Integrated Cloud, Network, and Data Center Solutions
Provide high value-added one-stop services that meet customers’ increasingly diverse DX needs.
- Investment in Advanced Technologies and New Markets (such as 6G, IoT, and Smart Cities)
Accelerate the creation of new businesses for sustainable growth.
- Strengthening Market Competitiveness through Mergers and Acquisitions (M&A) and Alliances
Promote strategic partnerships aimed at enhancing technological capabilities and expanding market share.
5. Desired Human Resources
In particular, in the information and communications business, there is a demand for personnel who possess technical expertise and skills, as well as adaptability to respond flexibly to change and creativity to drive innovation.
- Personnel with a fusion of advanced IT technical expertise and business acumen
In addition to knowledge in AI, cloud, and security fields, the ability to plan flexibly to address customer challenges and changes.
- Personnel with data analysis and AI utilization skills
The ability to design innovative services based on analysis of market and customer trends.
- Personnel with flexible thinking and a strong desire for continuous learning
Adaptability to constant technological evolution and a commitment to self-improvement.
6. Impact of Rapid AI Advancement
AI is bringing revolutionary changes across all areas of the information and communications market.
- ・In the consumer market, service quality is improving through AI-based demand forecasting and the introduction of customer support chatbots.
- ・In the corporate market, notable advancements include automation of IT operations through artificial intelligence for IT operations (AIOps), early detection of security breaches, and the widespread adoption of AI-equipped cloud services.
- ・The integration of AI and communication technologies is establishing the foundation for new market creation in areas such as smart cities, remote medical care, and smart factories.
Based on these developments, AI utilization is becoming an indispensable pillar for gaining competitive advantage in the future.
7. Conclusion
Overall, Japan’s information and communications market is a field expected to sustain growth driven by the advancement of social infrastructure and business transformation in both the consumer and corporate sectors. In particular, the full establishment of 5G in mobile communications, diversification of MVNOs, and, on the corporate side, cloud services and data center businesses as the foundation for the generative AI era, will serve as core elements driving the market forward.
At the same time, earnest efforts to address challenges such as thorough risk management against increasingly sophisticated cyberattacks and development of highly skilled IT personnel proficient in advanced technologies are indispensable.
By comprehensively understanding these market trends and executing management strategies that flexibly incorporate cutting-edge technologies, companies can establish competitive advantage in a rapidly changing market environment and achieve improved customer satisfaction and maximized corporate value.
Source: Ministry of Internal Affairs and Communications, "2025 White Paper on Information and Communications," "Information and Communications Statistics Database"; Japan Research Institute of Communications and Technology (ICT), "Information and Communications Market Report 2025"; Impress Corporation, "IT Leaders"; Company Aggregated Analysis
CATV Segment
According to the Ministry of Internal Affairs and Communications, as of the end of fiscal 2024, 449 cable television operators in Japan are providing community-based services, strengthening their position as comprehensive telecommunications infrastructure providers offering not only television broadcasting but also internet connectivity and telephone services.
In response to recent technological innovations and changing viewer demands, advanced multifunctionality has progressed, and the market size is expected to reach approximately 4.2 trillion yen by 2025. Growth is anticipated through diversification of revenue bases, including high-speed internet connectivity and community-focused business-to-government (BtoG) services such as administrative support, in addition to traditional broadcasting services (source: Japan Cable and Telecommunications Association). However, competition continues to intensify due to the rise of video streaming services (over-the-top, or OTT) and market share battles with major telecommunications carriers.
1. Market Size

As of the end of March 2025, the total sales revenue of cable television operators (an estimated total for 334 operators affiliated with Japan Cable and Telecommunications Association) is estimated to be approximately 1.3282 trillion yen. Although the number of subscribers to traditional television is slightly declining due to the spread of streaming services and others, this is offset by the expansion of cable internet connection services and the like.
- ・The community-based television broadcasting business has about 31.88 million subscribing households, with a household penetration rate of approximately 52.0%, meaning that more than half of all households in Japan watch television via cable TV.
- ・Cable internet connection services have about 11.23 million subscribing households.
- ・Telephone services (including IP telephony) are adopted by over 200 cable operators nationwide, with about 8.57 million subscribing households.
(Source: Japan Cable and Telecommunications Association, "Cable Television Industry Report 2025")
2. Changes in Viewer Needs
While traditional television viewing remains stable primarily among older generations, the penetration of online video viewing via smartphones and tablets is advancing, particularly among younger viewers.
With changes in viewers’ lifestyles, the role expected of cable TV has significantly shifted. In addition to traditional multi-channel broadcasting, there is a firmly established demand to comfortably enjoy video streaming services, such as Netflix and YouTube, on large TV screens. In response, establishing a hybrid viewing environment that seamlessly integrates broadcasting and telecommunications has become the new market standard.
Furthermore, regarding information gathering, trust and demand are rising for “hyper-local information” directly connected to viewers’ living areas, rather than vast amounts of information available online. Expectations are expanding for cable TV as a community platform supporting regional safety and security—through rapid dissemination of information during disasters and digitalization support for administrative services in collaboration with local governments.
Thus, the evolution from a mere “broadcast media” to a “comprehensive lifestyle support platform” that embraces individual viewing styles and solves community issues is a key trend driving the current market.
- Community-Based Content
Cable TV subscribers show strong support for “community-based content,” such as local disaster information, community-related programs, and regional event information.
- Addressing the Decline in TV Viewing
As “cord-cutting” advances mainly among younger generations, the cable TV industry is accelerating diversification from reliance on traditional broadcast business revenues. For example, within our group, offering ultra-high-speed communication services via fiber-optic lines (fiber to the home, FTTH), smart home services, and bundled sales of essential utilities such as electricity and gas are among the initiatives. These efforts establish cable TV not merely as a “communications” complement to broadcasting but as a “comprehensive service window” supporting everyday life, which helps reduce customer churn and improve lifetime value (LTV).
- Multi-Device Support
With increasingly diverse viewer preferences, supporting multi-device viewing aligned with varied viewing habits is critical.
Providing “multi-screen viewing” across smartphones, tablets, PCs, and other devices has shifted from a value-added feature to an essential standard function of cable TV services.
Specifically, in addition to remote viewing services that allow watching live or recorded programs via dedicated apps while away from home, integration with video on demand (VOD) services is advancing. This enables flexible viewing experiences independent of location or time—such as continuing to watch a program started on the home TV while commuting on a smartphone.
Multi-device support strengthens customer engagement especially with younger and more active demographics, while also maximizing household usage opportunities, significantly contributing to loyalty and long-term retention.
In today’s world where viewer lifestyles are undergoing dramatic change, enhancing individual convenience and finely customizing content to meet diverse needs is no longer a mere value-added service but a core element for maintaining and strengthening market competitiveness.
Moving beyond uniform “one-size-fits-all broadcasting,” leveraging AI to analyze viewing trends for personalization and offering unique value propositions that integrate broadcast, telecommunications, and regional services are key to building deep customer engagement.
By removing device and location constraints and continuously creating optimal viewing experiences that align with user expectations, cable TV solidifies its position as an indispensable platform in the rapidly evolving entertainment market as well as daily life.
3. Rise of Online Content
The rapid global proliferation of video streaming services has dramatically transformed viewers’ lifestyles from traditional “real-time viewing” to “on-demand viewing,” allowing them to enjoy content anytime on their preferred devices. While the rise of online content has intensified competition in the existing broadcasting market, it also creates new growth opportunities for cable TV operators that provide high-speed communication infrastructure by serving as a platform that comfortably supports streaming services.
- ・According to the Ministry of Internal Affairs and Communications, as of 2025, over 80% of people up to their 50s and more than 70% of those in their 60s use video streaming services in Japan, exerting pressure that contracts the traditional cable TV market.
- ・Cable TV operators are strengthening digital marketing efforts, including enhancing original content production, leveraging social media for promotions, and distributing short-form videos.
- ・Expansion of on-demand services and multi-platform strategies are inevitable, and operators are exploring integration with existing broadcasting services.
4. Risks
Rapid advancements in information and communication technologies and drastic changes in viewing styles bring new growth opportunities to the cable TV business but also pose management risks. For example, viewer attrition from traditional broadcasting services, increased competition with powerful domestic and international OTT services, and delays in adapting to next-generation communication technologies or diversifying revenue sources may affect future profitability.
Accurately grasping these market risks and swiftly promoting business structure transformation are critical challenges for sustainable corporate value enhancement.
- Viewer Attrition and Subscription Decline Risk
Viewing drop-off, especially among younger audiences, is progressing. Effective responses include developing on-demand services that accommodate diversified viewing styles and enriching local information.
- Intensified Competition with OTT Services
To keep pace with competitors in content quality and delivery convenience, accelerating in-house content development and leveraging digital technologies are essential.
- Delay in Revenue Diversification
Because business structures reliant on existing broadcasting and telephony revenues are vulnerable, diversifying revenue streams through IoT services, disaster information provision, regional advertising businesses, and more must be advanced.
- Delay in Adapting to Technological Innovation
Failure to promptly respond to technological changes such as AI and digital distribution will lead to declining competitiveness. Proactive investment and human resource development are required.
5. Required Business Strategies
To achieve sustainable growth in a rapidly changing market environment, it is essential to create unique value by leveraging a strong customer base and to pursue thorough digital transformation. While deepening community-based content to build trust forms the core, key strategies include accelerating the digital shift, differentiating in-house content production, and diversifying revenue streams by expanding into new areas such as the Internet of Things (IoT).
Additionally, advancing operational efficiency and sophisticated customer analysis by AI and DX is necessary to establish a position as the next-generation comprehensive lifestyle support platform.
- Deepening Community-Based Content
Strengthen trust within local communities by providing content and services needed regionally, such as real-time disaster and emergency information broadcasting and live streaming of local events.
- Promoting Digital Shift
Enhance viewer convenience by building on-demand distribution platforms and integrating with social media.
- Strengthening Content Differentiation
Improve the quality of in-house produced content and expand offerings across various video formats, including short-form videos.
- Revenue Diversification and New Service Development
Develop IoT-linked and smart home services, disaster prevention services, and advanced regional advertising.
- Operational Efficiency and Advanced Customer Analysis through DX
Enhance competitiveness through AI-driven customer behavior analysis and automated operational management.
6. Desired Human Resources Profile
- Personnel with Digital Content Planning and Marketing Skills
Planning capabilities to accurately capture changing viewer needs and digital skills to promote on-demand and digital distribution services.
- Technical Personnel Proficient in AI and Data Analysis
Technical development skills for customer behavior analysis and optimization of content delivery.
- Personnel with Community-Oriented Mindset and Communication Skills
Understanding the role as a communications infrastructure provider and the ability to build trusted relationships in collaboration with local communities.
- Highly Adaptive Personnel with a Strong Learning Motivation
Ability and willingness to rapidly acquire and apply the latest technologies and service development trends.
7. Impact of Rapid AI Advancement
The advancement of AI technology is influencing the cable TV market in the following ways:
- Automation and Efficiency in Content Production
Technologies such as AI-driven video editing, subtitle generation, and personalized content recommendation based on viewer preferences are progressing.
- Customer Behavior Analysis and Personalization
AI analyzes viewing patterns and preferences, enabling personalized content delivery and targeted advertising.
- Automation of Operational Management
AI is applied to network monitoring and fault prediction to improve service quality.
- Support for New Service Creation
Promotes smart home integration and utilization of regional data, contributing to the development of differentiated services.
Strategic use of AI is dramatically evolving all aspects of the business—from fundamental operational efficiency to the creation of new customer experiences. Accelerating the implementation of cutting-edge technologies is essential to deliver higher-quality, personalized next-generation services and establish a competitive advantage in the market.
8. Conclusion
Amid rapid changes in viewer needs driven by the rise of online video streaming services, the cable TV market is facing an unprecedented period of transformation.
In this environment, deepening collaboration with local communities based on our group’s strength in “community focus,” while simultaneously advancing next-generation content strategies centered on AI and digital technologies, diversifying revenue bases, and enhancing service sophistication, will be key to establishing and maintaining competitive advantage.
Source: Ministry of Internal Affairs and Communications, “Current Status of Cable Television” (December 2025 Edition); Japan Cable and Telecommunications Association, “Cable Television Industry Report 2025”; Ministry of Internal Affairs and Communications, “Survey on Usage Time and Information Behavior of Information and Communication Media”; Company Aggregated Analysis
Aqua Segment

The bottled water market, supported by increasing health consciousness and diversified lifestyles, is projected to grow steadily, with an estimated market size of approximately 183.8 billion yen and a growth rate of 103% in fiscal 2025.
Amid the recent frequent natural disasters and rising disaster preparedness awareness, bottled water is also gaining importance as emergency stockpiled water, expanding demand as part of disaster preparedness measures for homes and offices. Especially valued is the convenience of immediately supplying safe and secure drinking water during disasters, making products with dual roles for everyday use and stockpiling highly noteworthy.
On the other hand, purified water dispenser systems are also on the rise. Influenced by consumers’ cost-saving mindset, switching from delivery-based to purified water dispensers, as well as differentiated pricing strategies in competitive sales, are key factors behind this trend (Source: Japan Delivery Water & Server Association, “Japan Delivery Water Industry Statistics Fiscal Year 2025”).
Below is an overview of market trends and forecasts for the “Aqua” business services offered by our group, including “Returnable Bottles,” “One-Way Bottles,” and “Purified Water Dispenser Systems.”
1. Current State of the Water Dispenser Market
1-1. Returnable Bottle Market
Returnable bottles are large bottles used in water dispenser services that can be repeatedly collected and reused. The estimated market size for fiscal 2025 is approximately 73.2 billion yen, expected to grow 101% compared to the previous year.
In response to the global trend of reducing plastic use, the value of “returnable bottles,” which can be washed and reused, is being re-evaluated in the home-delivery water market. The demand for reducing plastic waste in households and offices is rapidly increasing, especially among environmentally conscious consumers. The returnable model, which promotes a resource-recycling system, is gaining importance as a service symbolizing corporate ESG management. Moreover, amid rising raw material prices, this model’s reuse of materials attracts attention not only from an environmental perspective but also as a sustainable business foundation with cost stability.
- ・Highly supported by environmentally conscious consumer groups.
- ・Operational efficiency is improving due to advanced collection and logistics networks.
- ・Enhanced bottle quality management and hygiene care are important factors for increasing customer satisfaction.
- ・As disaster stockpiles, they enable hygienically managed storage of large volumes of safe water over long periods, contributing to heightened disaster preparedness among local residents.
1-2. One-Way Bottle Market
One-way bottles use disposable PET bottles that emphasize convenience. The estimated market size for fiscal 2025 is approximately 110.6 billion yen, expected to grow 101.4% compared to the previous year.
In the home-delivered water market, disposable-type “one-way bottles” are widely used, especially in private homes, due to their overwhelming convenience and reliability in hygiene. The structure in which the container shrinks after each use and minimizes exposure to outside air eliminates the need to wait for empty bottle collection, aligning well with modern consumers’ needs for efficient household chores and strict quality control.
Recently, to maintain convenience while reducing environmental impact, there has been a shift toward “sustainable one-way containers” made from 100% biomass plastics or recycled PET. Such technological innovations, which balance excellent user experience with environmental considerations, strongly support market growth for this model.
- ・Infrastructure development is a challenge as delivery volume increases.
- ・Strengthened regulations on recycling and waste management are anticipated, requiring appropriate responses and communication.
- ・Customer acquisition strategies leveraging the convenience of disposable use are proceeding smoothly.
- ・Suitable for emergency use as stockpiled water due to small size and ease of handling.
- ・Environmentally conscious container development is key to future market growth.
1-3. Purified Water Dispenser Market
Purified water dispensers supply tap water filtered and purified through high-performance filters. The estimated market size for fiscal 2025 is approximately 21.1 billion yen, expected to grow 106.9% compared to the previous year.
As a new paradigm shift in the home-delivered water market, “purified water dispensers” that filter tap water with high-performance filters are rapidly increasing their market share. The “bottleless” convenience, which eliminates the heavy labor of bottle replacement and the need for storage space, enjoys overwhelming support mainly from dual-income households and apartment residents.
Furthermore, the introduction of a “flat-rate” monthly subscription model, regardless of drinking volume, has established it as a subscription service that increases budget predictability. In addition, as an ultimate “local production for local consumption” infrastructure minimizing CO2 emissions and plastic waste associated with logistics, it is rewriting market dynamics as a next-generation standard that achieves economic efficiency and environmental impact reduction.
- ・The market maintains a high annual growth rate of around 10%.
- ・Demand is increasing not only in households but also in offices.
- ・Improvement of filter performance and maintenance convenience is key to popularization.
- ・The evolution of purification technology and introduction of DX such as AI-driven maintenance notification systems support further growth.
(Source: Japan Delivery Water & Server Association, “Japan Delivery Water Industry Statistical Data”)
2. Risks
In achieving sustainable growth for the Aqua business, accurate response to the changing market environment and potential risks is critically important. In addition to ensuring safety in “quality and hygiene,” which must be prioritized due to the nature of bottled water products, adapting to “environmental regulations” such as restrictions on plastic usage, as well as managing “logistics maintenance” amid rising logistics costs and labor shortages, are key management challenges.
Furthermore, flexible and swift business transformation in response to “intensified competition,” including from other industries, and shifts in “technology trends” is indispensable for stabilizing profitability and protecting corporate value.
- Quality and Hygiene Risks
Any contamination or foreign matter inclusion not only undermines brand trust but also severely impacts business continuity.
Extremely strict hygiene management and regular quality inspection systems must be maintained throughout all processes, from manufacturing to delivery and dispenser maintenance.
- Environmental Regulation Risks
With the global tightening of plastic waste regulations, changes in container packaging materials and mandated improvements in recycling rates may be required.
Delays in complying with these regulations expose the business to risks not only of legal violations but also loss of support from environmentally conscious consumers.
- Logistics Risks
Shortages of delivery drivers and surging fuel prices lead to increased delivery costs and difficulties in maintaining service.
Delayed restructuring of logistics networks, and optimization of delivery efficiency can deteriorate profitability and jeopardize stable supply to customers.
- Intensified Competition Risks
In addition to competition among existing home-delivered water operators, shifts toward purified water dispensers and new entrants from other industries leveraging low prices have intensified market share battles.
Failure to differentiate through service quality and added value without becoming entangled in price competition risks customer attrition.
- Delay in Adapting to Technology Trends
The speed of adopting the latest technologies—such as IoT-based automated ordering systems and AI-driven failure prediction for dispensers—will determine competitiveness.
Clinging to traditional business models and delaying digitalization efforts to enhance customer convenience and operational efficiency directly leads to long-term decline in market position.
- Cost Fluctuation Risks
Fluctuations in energy costs involved in raw water procurement and processing, container manufacturing, and raw material prices directly affect profit margins.
If increases in costs due to global instability or exchange rate fluctuations cannot be appropriately absorbed through enhancing service value, revising prices, or cost reduction efforts, profitability may decline.
3. Required Business Strategies
To sustain competitive advantage in the water dispenser market, structural business transformation that balances environmental impact reduction with improved consumer convenience is essential. In addition to deepening resource-circulating models and expanding comprehensive product lineups, optimizing logistics networks through digital technologies is demanded. Furthermore, promoting the introduction of new technologies beyond existing frameworks and developing new markets will be key to overcoming market maturation and establishing a position as next-generation social infrastructure.
- Strengthening Environmentally Conscious Business Models
Differentiate by promoting returnable bottles and resource-efficient designs under the banner of the Sustainable Development Goals (SDGs).
- Service Innovation Pursuing Convenience and Safety
Enhance customer experience by implementing smart maintenance for water dispensers and IoT-based remote server management systems.
- Expanding Product Lineups to Meet Diverse Customer Needs
Offer flexible products tailored to segments such as single-person households and corporate clients.
- Building Efficient Logistics Networks
Optimize delivery through AI and improve operational efficiency and cost reduction via inventory management.
- Aggressive Exploration of New Technologies and Markets
Examples include advancing purification technologies and introducing IoT-integrated products to open new markets.
4. Desired Human Resources Profile
As the bottled water market grows more sophisticated and complex, sustainable business relies on personnel with advanced expertise and adaptability to transformation.
Securing and nurturing quality assurance professionals, digital talent accelerating DX, and individuals with strong ethical standards to fulfill social responsibilities will determine next-generation competitiveness.
- Specialized Engineers Skilled in Water Quality Management and Environmental Compliance
Personnel equipped with advanced water treatment knowledge and quality assurance skills.
- IT and AI Engineers Proficient in Digital Technology Utilization
Capabilities in data analysis and system development supporting DX promotion.
- Personnel with Marketing and Customer Analysis Skills
Ability to capture diverse consumer and customer needs and lead effective product strategy formulation.
- Environmentally and Safety-Conscious Individuals Able to Collaborate in Diverse Teams
Capable of coordinating with internal and external stakeholders on environmental issues, fulfilling the organization’s corporate social responsibility (CSR), and supporting sustainable growth.
5. Impact of Rapid AI Advancement
The recent rapid progress of AI is enhancing the overall sophistication of the business through customer analysis, optimization of maintenance and logistics, and acceleration of product development.
- Service Optimization through Customer Behavior Analysis
Analyzing customer behavior and usage patterns to achieve optimal delivery timing and plan design.
- Support for Smart Maintenance
Reducing maintenance costs and improving customer satisfaction through AI-based filter lifespan prediction and anomaly detection.
- Logistics Optimization
Improving efficiency with AI-based route planning, resulting in reduced CO2 emissions and cost savings.
- Acceleration of Product Development
Promoting improvements in water purification technology and new service development using AI simulations.
The utilization of AI is becoming an indispensable technological foundation for both competitiveness and enhanced customer experience.
6. Conclusion
The home-delivered water market continues growing with a focus on environmental considerations and improved convenience.
To maintain and strengthen competitiveness across all areas—“Returnable Bottles,” “One-Way Bottles,” and “Purified Water Dispensers”—our group must provide high-quality water along with operational efficiency improvements and customer experience innovations driven by AI.
Going forward, it is essential to continually adapt flexibly to environmental regulations and changing consumer needs while actively incorporating technological innovations. Focused efforts on business management and the development of advanced and diverse human resources to support these initiatives will be critical to achieving sustainable growth.
Source: Ministry of Internal Affairs and Communications, Statistics on Life-Related Services; Japan Delivery Water & Server Association, “Japan Delivery Water Industry Statistics Fiscal Year 2025"; Company Aggregated Analysis
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