Quick Guide to the TOKAI Group
- *The numbers without a date are as of March 2026, but some are from different times.
About the TOKAI Group
Number of group companies
51companies
Number of group locations
195locations
The group consists of 4 core business companies, 37 consolidated subsidiaries, and 10 equity-method affiliates.
We are expanding our service locations nationwide from our strong business bases in Shizuoka and the Kanto region through the establishment of group companies and M&A.
Additionally, we are actively expanding globally in the energy sector in Myanmar and Vietnam, and in the information and communication sector in Taiwan and Indonesia, continuing to challenge for further growth.
Founded
1950
We started in the energy business in 1950.
Since then, we have consistently provided products and services that support comfortable living, always staying close to our customers' lives.
Total group sales
244.8billion yen
Increased revenue from a rise in the number of group customers and the expansion of the stock-based business for corporations in the information and communications sector have resulted in nine consecutive years of increased revenue and three consecutive years of increased profit, both marking record highs.
Total group employees
4,952people
About TOKAI Group's business
Number of customers
3.47million
We continue to steadily expand our customer base, focusing on our core businesses of energy, information and communication, and CATV.
TLC members
1.30million
TLC member service is a beneficial point service where you can earn points by using TOKAI Group's services such as gas, aqua, internet, budget mobile, cable TV, and electricity.
Number of energy business customers (LP gas, city gas, etc.)
894,000
Number of information and communication business customers (traditional ISP, Hikari collaboration, LIBMO, etc.)
904,000
Number of CATV customers
1,356,000
Number of aqua customers (drinking water delivery service, etc.)
219,000
Own optical backbone network
12,000 km
Call center staffs at 9 locations nationwide
400 people
About TOKAI Group's sustainability
Climate Change Response
The TOKAI Group positions efforts towards low-carbon and decarbonization as a strategy to strengthen the foundation for sustainable growth. We aim to achieve carbon neutrality by 2050, contributing to GHG reduction together with the community, customers, and suppliers.
- *Results for 2024 compared to the base year (FY2021) (Scope 1, 2) Calculation range: TOKAI, TOKAI Communications, TOKAI Cable Network + 10 subsidiaries, Tokai Gas
- *Obtained third-party assurance from the Japan Quality Assurance Organization for the GHG emissions for the fiscal year 2024.
- *Boundary (Scope of Calculation)
TOKAI Holdings and 42 affiliated companies, totaling 43 companies.
The TOKAI Group discloses its climate change response efforts using the TCFD framework. We promote two axes: "GX promotion in our business activities" and "GX promotion in customer energy use" towards realizing a low-carbon society. These efforts are evaluated by CDP, a nonprofit organization that operates an environmental information disclosure system.
- *CDP 2025 Score
Human Capital Management
We measure progress towards the ideal using these indicators and smoothly implement the PDCA cycle related to human capital management to achieve our goals.
with high health literacy
About working styles at TOKAI Group
maternity leave acquisition rate
- *FY2025 results
- *January to December 2025
- *FY2025 results
Career hires / (New graduates + Career hires)
- *FY2025 results
(Employees who left in FY2025) / (Average monthly number of employees and trainees in FY2025)