Policy for Internal Environment Development

Policy for internal environment development

The Group positions "(1) Promotion of diversity" and "(2) Development of a workplace environment which enables employees to work with peace of mind" as two important factors in the realization of the "Risou no soshiki" (ideal organization). We will commit to creating the internal environment to enable our human capital to demonstrate their capabilities.

(1) Promotion of diversity (psychological safety indicator)
We are promoting the diversity of our human capital, as we believe it is a source of our competitiveness. To permit diverse human capital to demonstrate their individual capabilities regardless of age, nationality, gender, gender identity, sexual orientation, disability, or other attribute, we will build a workplace with a high level of psychological safety, in which everyone can express their opinions and take on challenges with peace of mind, and develop an organizational culture of leveraging diversity.

(2) Development of a workplace environment which permits employees to work with peace of mind (WLB indicator)
To enable diverse human capital to demonstrate their capabilities with peace of mind, we value the improvement of people's work-life balances and are implementing initiatives to develop comfortable workplace environments, including the promotion of flexible work styles and enhancing support for people to balance work and their personal lives. With these initiatives, we are striving to build an environment that enables individual employees to continue working with peace of mind in alignment with their life stage and to fully demonstrate their capabilities.

The Group's Important KPI
(by fiscal year)
Results Targets
2024 2025 2028 2030
KPIs related to Internal Environment Development Policy Particularly important KPI (3)“Psychological safety indicator”*1 69.1% 70.3% 75.0% 80.0%
(4)“WLB indicator”*1 68.6% 69.4% 75.0% 80.0%
  1. *1The ratio of positive questionnaire responses is used as an indicator.

Promoting diversity

Promoting women's empowerment

Action plan based on the Act on the Promotion of Female Participation and Career Advancement in the Workplace

The TOKAI Group has formulated an action plan based on the Act on Promotion of Women’s Participation and Advancement in the Workplace (APWPAW). The Group advocates diversity management and aspires to be a company where diverse human capital can actively participate and advance their careers regardless of gender, nationality, age, form of employment, and other factors.
Especially in terms of promoting the advancement of women, besides enhancing various personnel systems to develop a more inclusive environment, we are also working to ensure that female employees have the opportunity to demonstrate their skills in a wide variety of workplaces.

Women's Advancement Project

In FY2021 and FY2022, female employees who put themselves forward or were recommended by their departments conducted monthly meetings to share workplace experiences, discuss any issues within the TOKAI Group and considered the kind of measures which need to be taken to make the company more inclusive. In addition to meeting regularly, these female employees visited each business site and conducted interviews with frontline employees. The Women’s Advancement Project has been running for around a year and will hold a meeting to report the findings of interviews and proposed measures to President at the end of its activities. Some of these measures have actually been implemented, for example, organization of TOKAI Group Family Day (now TOKAI Group WAKU WAKU Kazoku Fureai Day) and addition of the rate of predetermined leave taken as a performance evaluation criteria.

  • *From FY2022, the project began conducting activities as the Diversity Promotion Project.

Career support training for women

The TOKAI Group is developing an organizational culture which reflects the social push for women's advancement, providing training related to encouraging ambition in female employees and supporting their career development.

Training for female new-graduate employees

Since 2012, the Group has organized female new graduate employee training as part of efforts to monitor the progress of female new graduate employees. The training consists of two sessions (the first about three months after joining the company and the second at the end of the fiscal year), in which participants review their work and set one-year and three-year career goals, and helps participants develop into human capital actively participating in the TOKAI Group.

Training for business support personnel

Since 2013, the TOKAI Group has provided training for its business support personnel. The purpose of the training is to give participants an understanding of the role the company expects of them and to motivate them to contribute to the organization and also to give participants an opportunity to reflect on their own career plans and consider a long-term career development plan.

Education program to promote women's career advancement

Since 2012, TOKAI Group has been offering a six-month training program to a number of women selected each year aimed at developing tomorrow's female managers to lead the company into the next generation.


- Supervisors also participate in the training program to learn management skills that support career development and to accompany participants throughout the process.
- A mentor system is introduced, allowing participants to gain new insights through interactions with senior employees (mentors) from different departments and job roles.
- Networking events with female managers and leaders are held to provide opportunities for participants to envision their own leadership style.

Women's career support training

In response to the social background of promoting women's participation, our group also provides training related to encouraging female employees' motivation and career development, while working to create a positive organizational culture.

Training for newly hired female employees

Since 2012, we have held training sessions for newly hired female university graduates as part of our follow-up program. The training is conducted twice: about three months after joining the company, and at the end of the fiscal year. Participants review their own work, clarify their desired roles one and three years in the future, and set goals to become valuable personnel within our group.

Training for business support staff

Since 2013, our group has conducted training for business support staff. The training aims to help employees understand the roles expected by the company, stimulate their willingness to contribute to the organization, and provide them with opportunities to consider their own career plans and think about long-term career development.

The difference in wages between men and women at our company and its core operating companies.

The applicable period: From April 1, 2023 to March 31, 2026
The ratio of women's wages to men's wages (unit: %)
Company name All employees Regular employees Part-time and fixed-term employees
FY2023 FY2024 FY2025 FY2023 FY2024 FY2025 FY2023 FY2024 FY2025
TOKAI Holdings Corporation 68.4 64.9 63.3 66.1 67.4 67.9 65.4 40.1 27.5
TOKAI Corporation 50.7 52.4 56.5 56.6 58.8 62.8 43.7 47.2 52.1
TOKAI Communications Corporation 67.9 67.2 68.3 69.9 72.2 73.9 75.1 75.1 87.8
TOKAI Cable Network Corporation 58.6 49.1 57.2 61.5 61.4 72.6 71.8 77.1 93.4
TOKAI Gas Corporation 58.4 58.0 61.0 60.6 63.8 68.3 49.0 70.6 88.2

(Supplementary explanation)

  • *This was calculated based on the provisions of the Act on Promotion of Women's Participation and Advancement in the Workplace (Act No. 64 of 2015).
  • *Total wages include bonuses and non-standard wages.
  • *Part-time and fixed-term employees include part-time staff, re-employed workers, and contract employees, but do not include advisors.
  • *There is no wage difference due to equal pay for equal work; wage disparities arise from differences in the number of employees in each qualification grade.

Support for the active participation of human capital

Support for the active participation of diverse human capital

Diversity Promotion Project

Since 2012, we have been conducting the "Women's Empowerment Promotion Project" annually, and in the fiscal year 2022, we launched the "Diversity Promotion Project." This initiative brings together a diverse group of volunteer members from various companies within the TOKAI Group, aiming to create a company where all employees can work energetically and thrive.
To deepen our understanding of DE&I (Diversity, Equity, and Inclusion) and identify our own challenges, we hold annual exchange meetings with other companies. In May 2025, we hosted an exchange meeting with five companies from Shizuoka Prefecture.
So far, through bottom-up activities led by on-site employees, we have achieved results such as creating a DE&I awareness video (featuring a message from the president), producing a leaflet on psychological safety, introducing internal club activities, and conducting a survey on the careers of female sales employees.

Psychological safety training

We provide psychological safety training to managers to ensure that they understand what is meant by psychological safety and can encourage dialogue within their organization, thus increasing job satisfaction and ease of work and enabling everyone to play an active part.
We provide coaching training to managers to make them aware of those they manage and to give managers the communication skills to encourage self discipline and self supervision in those they manage, with the aim of developing employees who can autonomously consider their own career paths and realizing highly productive organizations.

DE&I Training

Since FY2023, we have provided training to increase understanding of the importance of DE&I, in order to become a sustainable organization in which diverse human capital can utilize their individuality and strengths and play an active part.

LGBTQ+ Initiatives

LGBTQ+ Training

Since FY2023, we have provided training to make participants better informed about LGBTQ+ and increase their LGBTQ+ cultural competence to ensure that all members of the TOKAI Group can be their authentic selves at work without fear of discrimination or prejudice.

Establishment of the TOKAI Group Nijiiro Consultation Room

We have set up an internal consultation service where any employee can seek advice on LGBTQ+ related matters.

Employment of persons with disabilities

We are expanding the work opportunities open to persons with disabilities and hiring more persons with disabilities.
We aim to create new value by developing an environment in which all individuals, regardless of disability, can actively participate in work that matches their interests and skills.

Advancement of global human resources

As of April 2026, the TOKAI Group employs 32 foreign nationals in Japan.
Alongside its business expansion, the Group has also established numerous business sites overseas and has employees working all over the world. Going forward, we will continue considering measures to support the advancement of diverse human capital, which will contribute to the development of our corporate culture.

Ease of work

Childcare leave system

The TOKAI Group encourages its employees to take childcare leave as part of measures for a better work-life balance.
Childcare leave is taken by 100% of eligible female employees and we also encourage male employees to take childcare leave.

Bonuses for people taking over work from employees on leave

To build a workplace environment that encourages employees to take childcare leave, we pay bonuses to employees who support the work of employees on leave.

Childbirth gift money system

We pay childbirth gift money when an employee or their spouse gives birth.

Nursing care leave system

Under this system, employees with family members who need nursing care are able to take nursing care leave of up to 93 days to enable them to balance their work and nursing care responsibilities.

Staggered hours of work

Employees are allowed to change their work start time to balance their childcare or nursing care responsibilities and their responsibilities at work. For childcare, the system is available until the child finishes the 6th grade of elementary school, and the start time can be set in increments of 15 minutes between 8 a.m. and 10 a.m.

Reduced working hours

In order to balance work with childcare or caregiving, short working hours are available. The start and end times of work can be chosen from multiple options. Regarding childcare, the system exceeds the legal standards, allowing it to be used until the child completes the sixth grade of elementary school.

System of support for balancing work and medical treatment

Employees who are juggling work with medical treatment may change their work finish time or reduce their working hours to help them better balance the two.
In particular, we support people undergoing fertility treatment by providing up to five days per year of Special Life Support Leave, through a paid leave system, and up to one year of Life Support Leave.

Teleworking system

Aimed at helping employees balance childcare and nursing care responsibilities with work responsibilities, reducing commuting stress, and realizing more flexible work styles, this system allows employees to work from home, a satellite office or another location. Employees who work from home are paid a work-from-home allowance.

Flextime system

We introduced a flextime system that allows employees more freedom in determining their working hours. The system helps improve work-life balance and increases work efficiency.

Leave system

We have established a 'Planned Leave System,' which allows employees to apply in advance for 9 days of annual paid leave, and a 'Leave Accumulation System,' which enables employees to accumulate up to 50 days (or 100 days for caregiving purposes) of annual paid leave that would otherwise expire, with a limit of 5 days per year. These systems aim to enhance employees' work-life balance and labor welfare.

Refreshment leave

We grant special leave and cash awards to long-serving employees for the purpose of giving them a break mentally and physically, reenergizing them and encouraging creativity.

TOKAI Group WakuWaku Kazoku Fureai Day

This is an event open to employees and their families. The event gives the families of TOKAI Group employees the opportunity to have an interest in the Group's companies and its work, helps strengthen the bond between employees and their family members, and is a chance for individual reflection on the work-life balance.

External recognition

Platinum Kurumin Certification

Platinum Kurumin

TOKAI Group (5 companies: TOKAI Holdings Corporation, TOKAI Corporation, TOKAI Communications Corporation, TOKAI Gas Corporation, TOKAI Cable Network Corporation and TOKAI Management Service Corporation ) was awarded Platinum Kurumin certification in May 2019 by the Shizuoka Labor Bureau of the Ministry of Health, Labor and Welfare. The TOKAI Group is implementing work style reforms to realize a work life balance, including supporting employees in balancing childcare, long-term nursing care and work and encouraging employees to take paid leave.

Acquisition of level two certification under the ISO guidelines for promoting wellbeing

WELL-BEING CONFORM to ISO 25554:2024

The TOKAI Group (six companies: TOKAI Holdings Corporation, TOKAI Corporation, TOKAI Communications Corporation, TOKAI Cable Network Corporation, TOKAI Gas Corporation, and TOKAI Management Service Corporation) became the first corporate entity in Shizuoka to acquire level two certification in a certification program based on ISO 25554 guidelines for the promotion of wellbeing. The certification was granted in recognition of our initiatives to build a wellbeing improvement process that includes regular employee engagement surveys and comprehensive measures based on employee feedback. The TOKAI Group continues to be committed to improving employee wellbeing and becoming an energetic corporate group that is a great place to work.

Eruboshi certification

TOKAI Holdings Corporation received the Eruboshi (Level 3) certification from the Shizuoka Bureau of the Ministry of Health, Labour and Welfare in December 2020, TOKAI Management Service Corporation received it in October 2021, and TOKAI Communications Corporation received the Eruboshi (Level 2) certification in October 2026.
TOKAI Group supports the activities of women and other diverse human resources and is improving the workplace environment so that everyone can play an active part.

  • *Eruboshi is a system based on the Act on Promotion of Women's Participation and Advancement in the Workplace which certifies companies that meet certain standards and have excellent implementation status of initiatives related to promoting the active participation of women.

Recipient of the 'Psychological Safety AWARD 2025 Silver Ring.

Silver Ring

The TOKAI Group was awarded the 'Silver Ring' at the 'Psychological Safety AWARD 2025,' a ceremony that honors teams and organizations working towards creating psychologically safe and effective organizations.
Our group is committed to 'maximizing the vitality of human resources and organizations,' and we will continue to advance initiatives to enhance psychological safety.