Human Capital Management Initiatives

Policy for human capital development

The Group has adopted "an employee who adapts to environmental change, is constantly striving for self-improvement, and is capable of autonomously advancing his or her career in order to achieve personal goals for enjoyment and satisfaction in life" as its vision of the “Risou no ko” (ideal individual) and believes that employee autonomy is important for realizing this vision. We therefore respect the individuality and diversity of employees and will promote development with emphasis on autonomy including self-career development and support for skills development in response to environmental changes.
By encouraging employees to grow into the “Risou no ko” (ideal individuals) we envisage, we aim to improve the wellbeing of employees.

The Group's Important KPI (by fiscal year) Results Targets
2024 2025 2030
KPIs related to Human Capital Management Policy Particularly important KPI (1)“Strengths indicator”*1 62.9% 65.0% 70.0%
(2)“Self-career indicator”*1 68.7% 70.0% 80.0%
  1. *1The ratio of positive questionnaire responses is used as an indicator.

Training and systems for realizing vision of “Risou no ko” (ideal individuals)

Training

Training map

Human capital development training (Position-specific Group human capital development training)

Provision of human skills training communicating the values required according to qualification/position, to encourage self development and increase motivation. Development of skills required for each specific position (young employees. mid-level employees, management positions, etc.)

Division-specific skills training

Provision of business-specific and job-specific skills training Provision of training for improving the skills needed in each division (sales division, engineering division, clerical division)

New employee training

Training for new employees to master the basic skills they need as working members of society. Steady development of skills through the provision of training according to each stage (pre-induction training, induction training, division-specific specialist technology, etc.)

Self-career dock

Provision of a "self-career dock" system aimed at encouraging and supporting employees to autonomously shape their own careers. The self-career dock system is an integrated initiative combining career development consulting and career development training aimed at encouraging and supporting employees to shape their own careers; it provides employees with the opportunity for self-reflection and consideration of work styles and future career development.

Coaching training

We conduct training for management and leadership-level employees to develop their ability to use "coaching" techniques to support each employee in leveraging their strengths and becoming self-reliant. This aims to foster a workplace culture where employees can work with vitality and enthusiasm.

Mentor Training

We offer management and leadership-level employees the opportunity to participate in the "Mentor Program" and actively serve as mentors for approximately six months. In order to fulfill the role of a mentor, we provide practical training to learn listening skills essential for building trust with junior employees. Additionally, we regularly hold sessions for mentors to exchange opinions with one another.

In-house system

System for rewarding employees who gain qualifications

Establishment of system for rewarding employees who gain qualifications for the purpose of encouraging employees to actively gain qualifications and seeking to raise the company's skills level and foster employees' self-development.

Evaluation system and target management system

Establishment of evaluation system that enables encouragement of personal growth through the implementation of a PDCA management cycle The aim of the system is that with each implementation of the PDCA cycle, which involves setting business-related goals, checking progress and sharing the results, the employee will achieve further personal growth and this will in turn lead to further growth of the company as a whole

Employee welfare support

EAP (Employee assistance program)

Provision of programs through which employees look for ways to solve various issues through dialogue and self-assessment Provision of programs such as the following for the development of mechanisms through which employees and their families can easily seek advice

Career counseling

Program through which employees set goals and consider how to find fulfilment in life

Sleep program

Individually tailored program for improving sleep quality

English conversation learning support

Provision of assistance for TOEIC tests and English conversation lessons to identify and increase employees with business English skills Provision of assistance for language learning content specifically for TOEIC tests and TOEIC preparation and provision of help for quickly improving TOEIC score

Policy for internal environment development

The Group aims for an "organizational culture with high levels of engagement and team productivity whereby employees regardless of level of seniority cooperate with each other to solve issues through healthy conflict and flexible thinking for the achievement of goals" and believes that the diversity of human capital is important for the realization of this “Risou no soshiki” (ideal organization). We therefore advocate diversity management and by developing environments and designing systems to enable diverse human capital to actively participate and advance their careers regardless of gender, nationality, age or sexual orientation, we aim to increase ease of work and job satisfaction in the workplace.
We also recognize that good health and wellbeing and high energy levels provide the basis for employees' active participation and advancement in the work place. We therefore aim to improve the wellbeing of employees by supporting better health to boost wellbeing and energy levels and improve work performance, implementing safety and health management for peace of mind, safety and comfort in the workplace and promoting a good work-life balance and by being a leader in health and productivity management.

The Group's Important KPI (by fiscal year) Results Targets
2024 2025 2030
KPIs related to Internal Environment Development Policy Particularly important KPI (3)“Psychological safety indicator”*1 69.1% 65.0% 70.0%
(4)“WLB indicator”*1 68.6% 70.0% 80.0%
  1. *1The ratio of positive questionnaire responses is used as an indicator.

Promoting diversity

Promoting women's empowerment

Action plan based on the Act on the Promotion of Female Participation and Career Advancement in the Workplace

The TOKAI Group has formulated an action plan based on the Act on Promotion of Women’s Participation and Advancement in the Workplace (APWPAW). The Group advocates diversity management and aspires to be a company where diverse human capital can actively participate and advance their careers regardless of gender, nationality, age, form of employment, and other factors.
Especially in terms of promoting the advancement of women, besides enhancing various personnel systems to develop a more inclusive environment, we are also working to ensure that female employees have the opportunity to demonstrate their skills in a wide variety of workplaces.

Women's Advancement Project

In FY2021 and FY2022, female employees who put themselves forward or were recommended by their departments conducted monthly meetings to share workplace experiences, discuss any issues within the TOKAI Group and considered the kind of measures which need to be taken to make the company more inclusive. In addition to meeting regularly, these female employees visited each business site and conducted interviews with frontline employees. The Women’s Advancement Project has been running for around a year and will hold a meeting to report the findings of interviews and proposed measures to President at the end of its activities. Some of these measures have actually been implemented, for example, organization of TOKAI Group Family Day (now TOKAI Group WAKU WAKU Kazoku Fureai Day) and addition of the rate of predetermined leave taken as a performance evaluation criteria.

  • *From FY2022, the project began conducting activities as the Diversity Promotion Project.

Career support training for women

The TOKAI Group is developing an organizational culture which reflects the social push for women's advancement, providing training related to encouraging ambition in female employees and supporting their career development.

Training for female new-graduate employees

Since 2012, the Group has organized female new graduate employee training as part of efforts to monitor the progress of female new graduate employees. The training consists of two sessions (the first about three months after joining the company and the second at the end of the fiscal year), in which participants review their work and set one-year and three-year career goals, and helps participants develop into human capital actively participating in the TOKAI Group.

Training for business support personnel

Since 2013, the TOKAI Group has provided training for its business support personnel. The purpose of the training is to give participants an understanding of the role the company expects of them and to motivate them to contribute to the organization and also to give participants an opportunity to reflect on their own career plans and consider a long-term career development plan.

Education program to promote women's career advancement

Since 2012, TOKAI Group has been offering a six-month training program to a number of women selected each year aimed at developing tomorrow's female managers to lead the company into the next generation.


- Supervisors also participate in the training program to learn management skills that support career development and to accompany participants throughout the process.
- A mentor system is introduced, allowing participants to gain new insights through interactions with senior employees (mentors) from different departments and job roles.
- Networking events with female managers and leaders are held to provide opportunities for participants to envision their own leadership style.

Support for the active participation of human capital

Support for the active participation of diverse human capital

Diversity Promotion Project

Since 2012, we have been conducting the "Women's Empowerment Promotion Project" annually, and in the fiscal year 2022, we launched the "Diversity Promotion Project." This initiative brings together a diverse group of volunteer members from various companies within the TOKAI Group, aiming to create a company where all employees can work energetically and thrive.
To deepen our understanding of DE&I (Diversity, Equity, and Inclusion) and identify our own challenges, we hold annual exchange meetings with other companies. In May 2025, we hosted an exchange meeting with five companies from Shizuoka Prefecture.
So far, through bottom-up activities led by on-site employees, we have achieved results such as creating a DE&I awareness video (featuring a message from the president), producing a leaflet on psychological safety, introducing internal club activities, and conducting a survey on the careers of female sales employees.

Psychological safety training

We provide psychological safety training to managers to ensure that they understand what is meant by psychological safety and can encourage dialogue within their organization, thus increasing job satisfaction and ease of work and enabling everyone to play an active part.
We provide coaching training to managers to make them aware of those they manage and to give managers the communication skills to encourage self discipline and self supervision in those they manage, with the aim of developing employees who can autonomously consider their own career paths and realizing highly productive organizations.

DE&I Training

Since FY2023, we have provided training to increase understanding of the importance of DE&I, in order to become a sustainable organization in which diverse human capital can utilize their individuality and strengths and play an active part.

LGBTQ+ Initiatives

LGBTQ+ Training

Since FY2023, we have provided training to make participants better informed about LGBTQ+ and increase their LGBTQ+ cultural competence to ensure that all members of the TOKAI Group can be their authentic selves at work without fear of discrimination or prejudice.

Establishment of the TOKAI Group Nijiiro Consultation Room

We have set up an internal consultation service where any employee can seek advice on LGBTQ+ related matters.

Employment of persons with disabilities

We are expanding the work opportunities open to persons with disabilities and hiring more persons with disabilities.
We aim to create new value by developing an environment in which all individuals, regardless of disability, can actively participate in work that matches their interests and skills.

Advancement of global human resources

By the end of the fiscal year 2024, the TOKAI Group employs 28 foreign nationals in Japan.
Alongside its business expansion, the Group has also established numerous business sites overseas and has employees working all over the world. Going forward, we will continue considering measures to support the advancement of diverse human capital, which will contribute to the development of our corporate culture.

Ease of work

Childcare leave system

The TOKAI Group encourages its employees to take childcare leave as part of measures for a better work-life balance.
Childcare leave is taken by 100% of eligible female employees and we also encourage male employees to take childcare leave.

Nursing care leave system

Under this system, employees with family members who need nursing care are able to take nursing care leave of up to 93 days to enable them to balance their work and nursing care responsibilities.

Staggered hours of work

Employees are allowed to change their work start time to balance their childcare or nursing care responsibilities and their responsibilities at work. For childcare, the system is available until the child finishes the 6th grade of elementary school, and the start time can be set in increments of 15 minutes between 8 a.m. and 10 a.m.

Reduced working hours

In order to balance work with childcare or caregiving, short working hours are available. The start and end times of work can be chosen from multiple options. Regarding childcare, the system exceeds the legal standards, allowing it to be used until the child completes the sixth grade of elementary school.

System of support for balancing work and medical treatment

Employees who are juggling work with medical treatment may change their work finish time or reduce their working hours to help them better balance the two.

Teleworking system

Aimed at helping employees balance childcare and nursing care responsibilities with work responsibilities, reducing commuting stress, and realizing more flexible work styles, this system allows employees to work from home, a satellite office or another location. Employees who work from home are paid a work-from-home allowance.

Flextime system

We introduced a flextime system that allows employees more freedom in determining their working hours. The system helps improve work-life balance and increases work efficiency.

Leave system

We have established a 'Planned Leave System,' which allows employees to apply in advance for 9 days of annual paid leave, and a 'Leave Accumulation System,' which enables employees to accumulate up to 50 days (or 100 days for caregiving purposes) of annual paid leave that would otherwise expire, with a limit of 5 days per year. These systems aim to enhance employees' work-life balance and labor welfare.

Refreshment leave

We grant special leave and travel coupons to long-serving employees for the purpose of giving them a break mentally and physically, reenergizing them and encouraging creativity.

TOKAI Group WakuWaku Kazoku Fureai Day

This is an event open to employees and their families. The event gives the families of TOKAI Group employees the opportunity to have an interest in the Group's companies and its work, helps strengthen the bond between employees and their family members, and is a chance for individual reflection on the work-life balance.

External recognition

Platinum Kurumin Certification

Platinum Kurumin

TOKAI Group (5 companies: TOKAI Holdings Corporation, TOKAI Corporation, TOKAI Communications Corporation, TOKAI Gas Corporation, TOKAI Cable Network Corporation and TOKAI Management Service Corporation ) was awarded Platinum Kurumin certification in May 2019 by the Shizuoka Labor Bureau of the Ministry of Health, Labor and Welfare. The TOKAI Group is implementing work style reforms to realize a work life balance, including supporting employees in balancing childcare, long-term nursing care and work and encouraging employees to take paid leave.

Eruboshi certification

TOKAI Holdings Corporation received the 'Eruboshi (Level 3)' certification from the Shizuoka Bureau of the Ministry of Health, Labour and Welfare in December 2020, TOKAI Management Service Corporation received it in October 2021, and Tokai Gas Corporation received the 'Eruboshi (Level 2)' certification in October 2024.
TOKAI Group supports the activities of women and other diverse human resources and is improving the workplace environment so that everyone can play an active part.

  • *Eruboshi is a system based on the Act on Promotion of Women's Participation and Advancement in the Workplace which certifies companies that meet certain standards and have excellent implementation status of initiatives related to promoting the active participation of women.

Recipient of the 'Psychological Safety AWARD 2025 Silver Ring.

Silver Ring

The TOKAI Group was awarded the 'Silver Ring' at the 'Psychological Safety AWARD 2025,' a ceremony that honors teams and organizations working towards creating psychologically safe and effective organizations.
Our group is committed to 'maximizing the vitality of human resources and organizations,' and we will continue to advance initiatives to enhance psychological safety.

Health Management Policy

TOKAI group follows a human capital management policy and aims to become a vibrant and energetic corporate group by implementing a human capital strategy (ideal individuals, ideal organization) to enhance employee well-being. We are committed to achieving the realization of "ideal individuals" and "ideal organization" through initiatives such as "support for autonomous career development," "workstyle reform," "cultivating an organizational culture that values diversity," and "health management measures." In terms of health management, we strive to improve productivity and well-being in order to achieve the goals set in our mid-term management plan for 2025.

Expected Effects of Health Management Practices

  1. 1Improvement in employees' health literacy.
  2. 2Reduction in the number of absences per thousand employees.
  3. 3Reduction in presenteeism (a state of reduced work efficiency).
Indicators 2022 2023 2024 2025 Target
Percentage of employees with high health literacy. 68.1% 70.4% 77.9% 80.0%
Absenteeism rate (number of absences per thousand employees)ases. Physical 17.4cases 15.9cases 21.9cases 21.0cases
Mental 11.0cases 15.1cases 11.9cases 11.0cases
Presenteeism: Measurement method, number of participants, response rate. 76.2 76.3 76.2 78.0

Evaluation:

Through our health management initiatives, the percentage of employees with high health literacy has reached 70% in the fiscal year 2023. According to our group's analysis, employees with high health literacy demonstrate approximately 1.2 times higher job performance compared to those with lower health literacy. Additionally, the absenteeism rate has steadily decreased.
Based on these findings, we believe that the improvement in these two key indicators has contributed to the enhancement of productivity within the company. We will continue to strive for further improvement and enhancement of health literacy and other related factors.

Health Issues and Key Themes with Numerical Targets
Health Issues and Key Themes: Numerical Targets for Issue Improvement:
  • Improvement of health literacy among individuals in their 20s and 30s
  • Suppression of cerebrovascular and cardiovascular diseases
  • Prevention of lifestyle-related diseases
  • Improvement in the proportion of appropriate BMI and blood glucose levels
  • Health check-up attendance rate: 100%
  • Attendance rate for individuals requiring check-ups: 100%
  • Smoking rate: 0%
  • Number of participants in walking events: 1,800 (Target achievement rate: 72%)
  • Target for the proportion of appropriate BMI: 65%
  • Target for the proportion of appropriate blood glucose levels: 65%

Health Management Efforts

For the Group as a whole to promote health management, and for every employee to put it into practice

Declaration of TOKAI Group Health Management

We regard the employee's health as an important property for our group and society, so TOKAI group supports the health promotion activity of the employee proactively and through this we achieve our corporate philosophy " To improve the lives of our customers, we will continue to grow and develop together with local communities and the earth".

Katsuo Oguri
President & CEO & CHO(Chief Health Officer)

TOKAI Group Health Management Charter

In order for us to take a leading role in further advancing the Group's health management activities, we have recently established our "TOKAI Group Health Management Charter" which is formed around the three main points of "health promotion", "safety and hygiene", and "Improving Engagement".

  1. 1We will develop employees who are healthy in mind and body and who can practice the TOKAI-WAY.
  2. 2In order to plan and carry out the principle of "health management", we will organize individual committees to implement "Group Health Management", "Group Safety and Hygiene", and "Group Improving Engagement".
  3. 3By actively supporting the promotion of employee health, we will strive to create workplace environments where all employees are in good health and can perform their work with high energy and enthusiasm.
  4. 4While always being aware of the concept that “Safety and health lay the foundation of management”, we will follow laws, ordinances, and internal standards related to safety and hygiene, and will facilitate the creation of safe, secure, and comfortable workplaces.
  5. 5We will assist in arranging comfortable work conditions for employees, so that they can achieve a work-life balance allowing the fulfillment of work responsibilities to be in harmony with home and community life.
  6. 6Our employees will declare their commitment to engaging in healthy activities and take responsibility for managing and maintaining their own health.
  7. 7We will invest in appropriate management resources and conduct effective improvements on an ongoing basis for the execution of health management.

Social Value and Corporate Value

Social Value

We contribute to the realization of a society where everyone can experience "peace of mind, safety, convenience, comfort, joy, and fulfillment" by actively engaging in solving social issues, including environmental challenges, and supporting the growth of future generations with dreams.

Corporate Value

We consider the health of our employees as a valuable asset for our group and society. By actively supporting activities to enhance employee health, we continue to grow and develop for the sake of our customers' lives, along with the community and the planet.

Health Management Promotion System

The top management has assumed the role of Chief Health Officer (CHO) and is working on health management from the top down. To promote health management, we have established the Group Health Management Conference, the Group Safety and Health Officers Conference, and the Engagement Improvement Conference.
At the Group Health Management Conference, which promotes health enhancement across the group, we share information and hold discussions with the health insurance association and labor unions, among others, to review health management measures and consider future initiatives. The Group Health Management Conference is held three times a year, where we implement the management cycle (PDCA) to check the progress and achievement of goals and make necessary revisions.
Additionally, the Health Promotion Committees of each group company collaborate with the committees and healthcare leaders at each business location to ensure that the goals and measures related to health management are disseminated throughout the entire group.

Health Management Promotion System

Specific Initiatives for Health Management

We continuously support efforts to improve the health consciousness of our employees and address their health issues by providing initiatives for health promotion and continuous provision of health information.

Introduction of Initiatives for Maintaining and Enhancing Employee Health

We introduce past initiatives, achievements, and future plans.

1. Approach to Improving Health Literacy

To improve health literacy, we conduct online training and events focusing on exercise, diet, and sleep.

Initiatives for Fiscal Year 2023:
  • Implementation of walking events (investment amount: 6,968 thousand yen)

    July: 1,852 participants (369 employees)
    August: 1,827 participants (360 employees)
    September: 1,811 participants (361 employees)
    October: 1,780 participants (350 employees)
    November: 1,739 participants (351 employees)
    December: 1,764 participants (325 employees)
    January: 1,725 participants (311 employees)

    (Number of participants from employee families in parentheses)

  • Implementation of healthy recipe contest (12 entries submitted, 12 from employees.)
  • Conducting online training on exercise, diet, and sleep
  • Encouraging employees to obtain the Japan Health Master certification
  • Supporting health management for business partners (Introducing the health seminar)
(Example of awarded recipes for the healthy recipe contest)
Initiatives planned for Fiscal Year 2025:
  • Implementation of walking events
  • Conducting online training on exercise, diet, and sleep
  • Conducting an online training session on arteriosclerosis
  • Encouraging and conducting seminars for obtaining the Japan Health Master certification
  • Organizing health measurement and exercise events
  • Holding dietary consultation sessions with a registered dietitian
  • Notifying the results of health literacy assessments
2. Approach to Suppressing Cerebrovascular and Cardiovascular Diseases

To reduce the number of individuals affected by cerebrovascular and cardiovascular diseases, we focus on high-risk individuals and implement approaches to suppress the onset of these diseases.

Initiatives for Fiscal Year 2024:
  • Thorough encouragement for medical consultation for individuals requiring follow-up after regular health check-ups.
  • Alert for individuals at risk of progressing arteriosclerosis.
  • Expanding the implementation of health guidance.

    (Target: 30 individuals, Implemented: 23 individuals, Completion of guidance: 100%)

  • Providing company subsidies for comprehensive health check-ups (for dependents under the health insurance association).
  • Encouraging individuals eligible for brain check-ups to undergo brain check-ups by providing subsidies.
Initiatives planned for Fiscal Year 2025:
  • Thoroughly promote follow-up examinations for individuals identified as requiring further examination after regular health check-ups.
  • Alert for individuals at risk of progressing arteriosclerosis.
  • Expand the implementation of health guidance.
  • Provision of company subsidies for comprehensive medical check-ups (for dependents under the health insurance union)
  • Encourage individuals eligible for brain check-ups to undergo brain check-ups by providing subsidies.
  • Implementation of online training regarding arteriosclerosis
  • Conducting seminars on understanding health check-up results, their significance, and important considerations.
  • Conducting seminars on risks related to blood pressure, blood sugar, and lipids.
3. Approach to Lifestyle Disease Prevention

To prevent lifestyle diseases, we are working on strengthening our response to individuals identified as requiring further examination after regular health check-ups, implementing measures to address smoking, breakfast skipping, and excessive alcohol consumption.

Initiatives for Fiscal Year 2024
Approach to Individuals Identified as Requiring Further Examination after Regular Health Check-ups:
  • Thorough recommendation for follow-up examinations by Health Care Leaders and supervisors.
  • Subsidies for the cost of retesting.
  • Implementation of seminars on interpreting health check-up results and lifestyle improvement.
Smoking Countermeasures:
  • Sending smoking cessation awareness letters from Chief Health Officer (CHO).

    (Targeted individuals: 439, Successful quitters: 52)

  • Subsidies for smoking cessation treatment.

    Online smoking cessation programs.

    Outpatient smoking cessation programs.

  • Smoking cessation through health guidance. (Targeted individuals: 22, Successful quitters: 10)
Breakfast Skipping Countermeasures:
  • Video education on breakfast (94 participants)
  • Providing healthy recipes to residents of bachelor dormitories and single employee dormitories (367 individuals)
Measures to prevent Excessive Drinking:
  • Implementation of health guidance for excessive drinkers
  • Implementation of video education on drinking
Initiatives planned for Fiscal Year 2025
Response to individuals who need to undergo regular health check-ups:
  • Thorough promotion of check-up recommendations by healthcare leaders and supervisors
  • Subsidies for the cost of re-examinations
  • Conducting seminars on understanding health check-up results and improving lifestyle habits.
Smoking Cessation Measures:
  • Sending smoking cessation awareness letters from CHO (Chief Health Officer)
  • Implementation of smoking cessation measures tailored to each company
  • Subsidies for smoking cessation treatments (online smoking cessation programs, outpatient smoking cessation programs, etc.)
  • Provision of nicotine gum to those who wish to quit smoking
  • Smoking cessation through health guidance
  • Smoking cessation seminars for new employees and career employees
  • Encouraging smoking cessation in response to life events (such as marriage and childbirth)
Measures to address skipping breakfast:
  • Implementation of video education about breakfast
  • Provision of health information to residents of single and solo assignment dormitories
  • Meal consultation sessions with a registered dietitian
Addressing blood sugar risks:
  • Implementation of health guidance
  • Encouragement to participate in walking events
  • Implementation of online training on exercise, diet, sleep, and more
Obesity prevention:
  • Implementation of health guidance
  • Provision of wearable devices
  • Encouragement to participate in walking events
  • Implementation of online training on exercise, diet, sleep, and more
  • Conducting health measurement sessions and exercise events
4. Approach to promoting health during telework

With the increasing number of staff members working remotely, we will strive to address the specific health challenges that arise during telework.

Initiatives for Fiscal Year 2024:
  • Video education on desk environment setup for remote work (viewed by 969 participants)
  • Encouragement to participate in walking events
  • Implementation of health issue countermeasures tailored to each company
Initiatives planned for Fiscal Year 2025:
  • Conducting seminars on desk environment setup for remote work
  • Encouragement to participate in walking events
  • Implementation of health issue countermeasures tailored to each company
5. Approach to improving the health status and maintaining physical fitness of older adults

With the extension of retirement age to 65, there are higher expectations for the active participation of employees in their 60s. We are working on improving the health status and maintaining physical fitness of older adults (aged 60-65).

Initiatives for Fiscal Year 2024:
  • Expansion of health guidance implementation
  • Raising the eligible age for brain check-ups
  • Providing information and video education seminars for older adults (viewed by 1,109 participants)
  • Encouragement to participate in walking events
Initiatives planned for Fiscal Year 2025:
  • Encouragement for brain check-ups for individuals eligible for brain check-up subsidies
  • Providing information and conducting seminars for older adults
  • Encouragement to participate in walking events
6. Approach to mental health

To promote measures for the prevention of mental health issues, we are conducting workplace improvement training based on the results of stress checks as part of our mental health initiatives. Additionally, we are systematically providing training for managers and employees, and utilizing external Employee Assistance Program (EAP) organizations.

Initiatives for Fiscal Year 2024:
  • Implementation of counseling and workplace improvement review meetings
  • Implementation of self-care video education (3,501 participants; 84% participation rate)
  • Implementation of line care video education (833 managers participated; 87% participation rate)
Initiatives planned for Fiscal Year 2025:
  • Implementation of counseling and workplace improvement review meetings
  • Implementation of self-care video education
  • Implementation of line care video education
  • Seminars by specialized Employee Assistance Program (EAP) companies
  • Company-wide rollout of stress check organizational analysis
7. Cancer prevention support

We are conducting screenings for the five major cancers (lung, colorectal, stomach, breast, and uterine) and promoting attendance for these screenings. For lung, colorectal, and stomach cancers, we ensure that they are included as mandatory items in regular health check-ups and encourage additional screenings.

Initiatives for Fiscal Year 2024:
  • Providing information on the Cancer Control Promotion Corporate Action "Recommendation for Cancer Screening"
Initiatives planned for Fiscal Year 2025:
  • Providing information on the Cancer Control Promotion Corporate Action "Recommendation for Cancer Screening"
8. Approaching Women's Health Issues

We have high expectations for the active participation of female employees. We are working towards improving women's health conditions and enhancing the work environment. Specifically, for women-specific diseases such as breast cancer and cervical cancer, we encourage regular screenings by providing certain subsidies from the company.

Initiatives for Fiscal Year 2024:
  • Implementation of video education on diseases specific to women, viewed by 1,801 participants
  • Video education on diseases specific to women for new managers, with 45 participants (64.3% participation rate)
  • Subsidies for gynecological screenings (breast cancer and cervical cancer)
  • Subsidies for bone density tests
Initiatives planned for Fiscal Year 2025:
  • Conducting seminars on diseases specific to women
  • Video education on diseases specific to women for new managers
  • Subsidies for gynecological screenings (breast cancer and cervical cancer)
  • Subsidies for bone density tests
  • Conducting preconception care seminars
9. Support for Acquiring Specialized Knowledge and More

To increase the number of employees with high health literacy, we continuously provide health information through our occupational health staff. Additionally, we encourage employees to obtain qualifications related to health and well-being.

Initiatives for Fiscal Year 2024:
  • Encouragement to take the Japan Health Master Examination (hosted by the Japan Health Promotion Association)
  • Japan Health Master Examination: 419 passed, Expert level: 205 passed (cumulative as of June 2025)
  • Publication of health information in the company newsletter by occupational health staff
  • Implementation of health awareness seminars for new managers
  • Publication of health information in the company newsletter by occupational health staff
  • Utilization of an app for relieving shoulder and back pain
  • Provision of sleep apnea syndrome (SAS) screening services (15 participants)
  • Subsidies for dental check-up costs
Initiatives planned for Fiscal Year 2025:
  • Encouragement to take the Japan Health Master Examination (hosted by the Japan Health Promotion Association) with examination fee subsidies for new managers, healthcare leaders, and new employees
  • Publication of health information in the company newsletter by occupational health staff
  • Implementation of health awareness seminars for new managers
  • Conducting health and condition management seminars for new employees and career hires
  • Utilization of an app for relieving shoulder and back pain
  • Conducting seminars on headache and migraine countermeasures
  • Conducting dental seminars
  • Subsidies for dental check-up costs

Regarding Labor Safety and Health

Promotion system for labor safety and health

To promote safety and health, we have established a Group Safety and Health Officer Meeting, where we hold meetings three times a year with the overall safety and health managers of each workplace, labor health consultants, etc. We share information about safety and health, confirm the progress of initiatives, and discuss future measures.
In addition, at each workplace safety and health committee, we implement measures through the overall safety and health managers, safety managers, safety and health promoters, safety and health officers, occupational physicians, labor unions, etc. We follow the management cycle (PDCA) to promote the penetration of goals and initiatives.

Indicators for labor safety and health

Performance for the fiscal year 2023 Performance for the fiscal year 2024 Goals for the fiscal year 2025
Work-related accidents 34cases
(7.5cases)
46cases
(9.7cases)
15cases
(3.2cases)
Commuting accidents 8cases
(1.8cases)
10cases
(2.1cases)
5cases
(1.1cases)
Total 42cases
(9.2cases)
56cases
(11.8cases)
20cases
(4.2cases)

* (Rate per thousand people)

Key items for preventing work-related accidents

Based on past occurrence numbers and frequencies, we identify key items by identifying hazards as follows:

Prevent work-related accidents caused by falls and slips

Initiatives:

  • Implement video education
  • Conduct 4S activities (Sort, Set in order, Shine, Standardize)
Prevent Unsafe Actions

Initiatives:

  • Create, review, and adhere to procedure manuals
  • Avoid actions based on assumptions
  • Encourage pointing and calling for confirmation tasks
  • Emphasize "Safety First, Especially When in a Hurry!"
Promote Near-Miss Activities

Initiatives:

  • Share reports from each department with the entire organization
Prevent Commuting and Traffic-Related Workplace Accidents

Initiatives:

  • Allow ample time and maintain a calm mindset when commuting
  • Act with hazard awareness
  • Create a hazard map for commuting routes to recognize dangers

Results of Initiatives for Health Management

We are implementing initiatives primarily focused on exercise, diet, sleep, habits, stress management, and health check-ups to improve employees' health literacy. Improvement has been observed in the areas of exercise, diet, habits, and health check-ups.
Please refer to this link for the indicators, objectives, expected effects, and organizational chart of specific initiatives for our group's health management efforts.

2022 2023 2024
Regular health check-up attendance rate 100.0% 100.0% 100.0%
Rate of individuals requiring follow-up after regular health check-ups (re-examination, detailed examination, further examination) who actually receive follow-up 94.7% 95.3% 99.0%
Smoking rate 9.6% 9.3% 8.4%
Number of participants in walking events 1,571 1,658 1,785
Stress check implementation rate 97.6% 95.1% 97.3%
Rate of paid leave utilization 67.4%
(Number of days taken: 11.7 days)
69.9%
(Number of days taken: 12.1 days)
72.3%
(Number of days taken: 12.2 days)
Percentage of employees who engage in exercise that makes them sweat for 30 minutes or more, at least twice a week, for over a year 27.6% 31.1% 32.1%
Frequency of skipping breakfast at least three times a week 31.5% 29.6% 30.6%
Frequency of having dinner within two hours before bedtime at least three times a week 37.0% 26.0% 34.4%
Percentage of employees whose work is affected by shoulder and neck pain 19.9% 19.2% 19.6%
Percentage of employees whose work is affected by eye fatigue 25.4% 24.8% 25.8%
Rate of maintaining appropriate weight (BMI) 63.1% 62.8% 62.4%
Average length of service 15.1years 15.5years 15.2years
Per capita medical expenses (annually) 314,000 yen 301,000 yen 284,000 yen
Long-term absenteeism (due to personal injury or illness, continuous absence for five or more business days)
Average number of days absent
Physical 47days 50days 39days
Mental 131days 138days 144days
Rate of individuals with high stress levels based on stress checks 12.2% 12.3% 10.9%
Percentage of employees who feel a sense of fulfillment in their roles and job responsibilities 79.5% 79.0% 80.8%
Presence of fulfilling relationships in the family, workplace, and local community 76.5% 75.3% 76.7%
Work engagement 72 72 74

Evaluation:

While there have been many improvements in lifestyle habits, challenges remain in terms of work engagement. Since the start of our health management initiatives, the proportion of employees with high health literacy has been steadily increasing, and in 2024, there is a rising trend across all age groups compared to the previous year.

External Evaluation of Initiatives such as Health Management

Health and Productivity Stock Selection

2022 Health and Productivity Stock Selection

We have been selected (for the second time) as a "Health and Productivity Stock Selection" jointly conducted by the Ministry of Economy, Trade and Industry and the Tokyo Stock Exchange. This selection evaluates and recognizes companies listed on the Tokyo Stock Exchange that strategically address employee health management from a business perspective.

Certified on March 9, 2022

The 2025 Certified KENKO Investment for Health Outstanding Organizations Recognition Program

>The 2025 Certified KENKO Investment for Health Outstanding Organizations Recognition Program

We have been certified for the nineth consecutive year as a "Health Management Outstanding Corporation 2025 (Large Corporation Division) - White 500," jointly conducted by the Ministry of Economy, Trade and Industry and the Japan Health Council. Additionally, seven of our group companies have also been certified consecutively.

Certified in March 2025

Obtained "DBJ Health Management Rating"

DBJ Health Management Rating 2020

TOKAI Corporation has obtained the highest rank in the "DBJ Health Management Rating" conducted by the Development Bank of Japan (DBJ) for three consecutive times.

Certified in April 21, 2021

Received "Governor's Award for Health Promotion Activities"

TOKAI Management Services Corporation, a shared service company of our group, has received the "Governor's Award for Health Promotion Activities" from Shizuoka Prefecture.

Awarded on February 19, 2018

Certified as "Platinum Kurumin" for Next-Generation Childcare Support

Platinum Kurumin

The TOKAI Group (consisting of TOKAI Holdings Corporation, TOKAI Communications Corporation, Tokai Gas Co., Ltd., TOKAI Cable Network Corporation, and TOKAI Management Services Corporation) has been certified and obtained the "Platinum Kurumin" designation from the Shizuoka Labor Bureau of the Ministry of Health, Labour and Welfare.